This
Newsletter
...
is a quick tip ezine for Managers who believe in
"Results Derived from Within"
Written by:
Vickie Bevenour, a Professional Certified
Coach, PCC
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July
2007
DELEGATE DON'T DUMP
Recently I met with Lynnette who
already had a very full plate at work. In addition to her
current responsibilities, for the past month she traveled
around the country facilitating introductions of the new
President. Upon
her return to the office, she was looking forward to
business as usual. It was then that the Director of her largest team announced
that he was leaving. She
came to our meeting with an urgent request, “Coach Vickie,
please help me do some major delegation to get this team
through their transition.”
Her first step was to shift 40% of the
work to Jim, a Manager that she had been mentoring.
This translated into giving Jim two huge projects.
She said, “Great Vickie that takes care of almost
half of the work. I will talk with Jim this afternoon and
then that will be all done.” To which I responded with the
following questions:
- Does
Jim want to do this work?
- Does
Jim know exactly what is expected of him?
- What
strengths does Jim have that will help him be successful
on these projects?
- Does
Jim have all of the tools that he needs to do the job?
- Does
Jim know who to communicate with when he has a question?
- How
will you communicate with Jim to assure that he is on
the right track?
Lynnette smiled as she realized that
she still had a bit more work to do before she had
successfully delegated rather than simply “dumped” the
projects on Jim.
The
lesson here is loud and clear: successful delegation
requires thoughtful preparation! Interview the individual to
whom the project is going, ask questions…agree on answers.
These simple steps will ensure a successful outcome.
Remember, the rule is to delegate the work, not dump the
work.
The
final rule for successful delegation is to lose the
doubt, increase the trust. This is the tough one. But if
you follow the steps above, it will be easier to trust that
the outcome will be what you intended.
In fact, it might even be better.
Congratulations,
you have taken the first step to deriving
results from within.
If
you like the tip, let us know but more important, share it
with a friend or colleague. As always, YOUR SUCCESS IS MY
GREATEST PLEASURE.
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